We want to hear from you! If you have any comments, concerns, or suggestions, please use our contact form below. Our goal is to respond within 48 hours.
Or you can write to us at:
2000 Bladensburg Road, NE
Washington DC 20018
Call us during business hours at:
(202) 832-5100 or (800) 722-8068
(202) 526-8414 or (800)-228-8772
Or by Fax at:
- Bladensburg Branch (202) 529-6257
- Administrative Offices (202) 281-2394
For lost or stolen Visa Check Cards:
Please call (800) 754-4128 (within U.S.) / (909) 941-1398 (outside U.S.) as soon as the Visa Check Card loss is discovered.
For lost or stolen Visa Credit Cards:
Please call (800) 299-9842 (within U.S.) / (410) 581-9994 (outside U.S.) as soon as the Visa Credit Card loss is discovered.
For afterhour ATM/Visa Check Cards assistance:
Please call (202) 832-5100 ext. 256 to
Report lost or stolen ATM Card
Order PIN (Personal Identification Number)
Request a new card
Inquire why card access is restricted
PLEASE NOTE: When emailing TEFCU, do not include any account information or personal identifying information such as the following*:
- Account Numbers
- Social Security Numbers
- Credit Card or Debit Card Numbers
- Account Balance Information
- Credit Report
- Payment History
- Birth Date
- or any other identifying information
* TEFCU will never ask for this type of information via email/text correspondence. If you receive an email/text from TEFCU or send an email/text to TEFCU with any of the above information, please contact us immediately at (202) 832-5100 to take appropriate security measures to safeguard your account.