Tele-Connect
Whenever, wherever - you have a personal banker at your finger tips with Tele-Connect. This phone-based service is brought to you free of charge and has many options like:
- Balance/history inquiries
- Funds transfers*
- Check clearing history
- Loan payments
- Check withdrawals**
- And so much more!
We've given you the freedom to transact business from any touch-tone phone, anytime, from anywhere in the world. It's simple, secure and best of all... FREE!
How to Use Tele-Connect
Simply Dial (202) 526-8414 or (800) 228-8772 to Connect
- Enter your account number, #
-
Enter your access code, #
(first time callers - your access code is your pin # to the ATM/VCC) -
Enter the last four of your Social Security Number
(first time callers - enter in your complete Social Security Number)
If you need help navigating the system, check out our reference guide below. And, if you don't already have an access code or need to be reset, call a Member Services Representative at (202) 832-5100. We'll get you connected.
How to Protect Your Account
- Access codes should be personal, not public knowledge
- Addresses, Birthdays, etc., should not be used
- Log off completely before leaving your computer
- Do not share your account number or password with anyone
- Pay attention to the last unsuccessful/successful log in dialog box
- Contact us immediately if you suspect unauthorized use
Tele-Connect Reference Guide
Main Menu
1 for Balance Inquiries Balance Inquiry Menu
1 for Open Share List History Inquiry Menu
1 for Last Deposit Recent Transaction Menu
1 for ATM Transactions Transfer Menu
1 for Share to Share Change Preference Menu
1 to Change Audio PIN # |
Checking Menu
1 for Checking Balance
|
Note: Savings Account is 00 and Share Draft is 25. When entering an amount, you do not need to enter a * for the decimal point.
*Reg D limits apply - see Membership Booklet for more details
**Withdrawals by check (Amounts of $100 to $5000) mailed to address on system