Card Blocked or Not Working

 

Business Hours: (301) 289-9800, option 1
After Business Hours: (301) 289-9800, option 1, press 2, and press 1

 

If fraud is detected on your card, Falcon Fraud, our fraud prevention vendor will call you, but may not leave a message. If you experience issues, please call the numbers listed above to be directed.

 

It is important to answer the call, otherwise your card will be blocked. If your card was blocked and you did not receive a phone call, please ensure that your information is up-to-date on Online Banking.

 

 

Business Hours: (301) 289-9800, option 1 or 1-800-299-9842
After Business Hours: 1-800-299-9842